Frequently Asked Questions (FAQ)

1. How long does delivery take?

 

Orders are typically processed within 24 hours to 3 business days and then dispatched. Once dispatched, delivery usually takes 7–10 business days.

Note: Delivery time may vary slightly depending on your city or delivery location due to logistics and courier schedules.


 

2. Can I return a stitched lehenga?

 

No, stitched lehengas cannot be returned. Only semi-stitched or unstitched lehengas are eligible for return or exchange.


 

3. Can I exchange my order?

 

Yes, we allow one return or exchange per order within 3 days of delivery.

Items must be unused, in their original condition, with all tags and original packaging included. For full details on eligibility and process, please refer to our dedicated Return & Exchange Policy.


 

4. What should I do if I receive a wrong, missing, or damaged item?

 

We're here to help! If you receive an incorrect, missing, or damaged item, please contact our support team immediately via WhatsApp at +91 9998858521.

To ensure a smooth and quick resolution, kindly share an unboxing video clearly showing the issue. The unboxing video is mandatory for processing any claims regarding wrong, missing, or damaged items.